Cookies policy
Conforming to the provision of the Data Protection Authority (hereinafter, the “Authority”) dated June 10, 2021, containing the Guidelines on cookies and other tracking tools, as well as the requirements under EU Regulation 679/2016 regarding the protection of natural persons with regard to the processing of personal data, Kel 12 Tour Operator S.r.l. - Corso Venezia, 36 - 20121 Milan - VAT No. 07809320968 – Italy (briefly Kel12) intends to inform visitors of its website in order to provide users with guidance on actions to refuse, modify, or give consent regarding the cookies used.
In particular, we want to provide you with the necessary information to be fully informed about:
- still valid, even in the changed regulatory framework which privileges and requires data controllers to act in compliance What are cookies?
Cookies are small text strings that websites visited by the user send to their device (usually to the browser), where they are stored to be then retransmitted to the same sites during the user's subsequent visit. Cookies differ by duration, purpose, and origin.
The duration of cookies can be session-based or persistent: session cookies are automatically deleted after closing the browser, while persistent cookies remain on the user’s device until a set expiration.
Regarding origin, cookies can be either first-party or third-party. A first-party cookie is installed by the operator of the site the user is visiting; conversely, a cookie is third-party when it is sent by a site different from the one being viewed by the user. These third-party companies, distinct from the publisher, act as autonomous data controllers.
Depending on the type and origin of cookies, installation will be subject or not to your consent.
- What are they used for?
Cookies have different nature and are used for different purposes; some, such as technical cookies, are useful for the proper functioning and security of the site, while others aim at analyzing and improving your browsing experience and personalizing our communications. In particular, cookies can be:
- Technical: useful for the correct functioning and security of the site, the others serve to analyze and improve your browsing experience and personalize our communications;
- Analytical or statistical: unlike technical cookies which are functional to the proper functioning of the site, analytical cookies are not functional to the operation of the site but allow the controller to perform statistical monitoring of site usage by visitors and analyze traffic to and from the site; these cookies enable the controller to carry out statistical analyses aimed at improving the site and simplifying its use, as well as monitoring its proper functioning;
- Profiling: to outline preferences expressed by the user and allow them to receive the best reserved and personalized offers;
- Marketing: which, through the use of newsletter forms or “Contact Us” sections contained on the website, allow tracking of your preferences or your device and are also used to make the site work according to your expectations, for example, to more easily find information about a product of interest.
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Cookies and Privacy
Considering the particular intrusiveness that cookies (especially third-party ones) may have within the private sphere of users, European and Italian regulations require that the user be adequately informed about their use and express valid consent to the placement of cookies on their device.
In particular, with the provision “Guidelines on cookies and other tracking tools” the Data Protection Authority clarified that the framework aimed at identifying the technical method for acquiring online consent for tracking by cookies (or also through other tools) described in the aforementioned May 2014 provision should be considered under the new accountability regime (art. 5, par. 2, of the Regulation), allowing, if applicable, the adoption of different methods to ensure compliance with rules and protection of data subjects.
Generally, we can state that when accessing the homepage or another page of a website that uses cookies, a clearly visible banner must immediately appear, which clearly indicates:
- that the site uses cookies;
- what types of cookies are used;
- that the site also allows the sending of “third-party” cookies and in the case of the use of this type of cookies, i.e., cookies installed by a different site through the site being visited;
- a link to a more comprehensive privacy policy with information on the use of cookies sent by the site, where it is possible to deny consent to their installation either directly or by connecting to the various sites in the case of “third-party” cookies;
- the possibility to choose which types of cookies to accept and, in case of refusal, that the user is not denied the possibility to navigate the site;
- the possibility to change their choices at any time through an easy-to-use interface.
- How can we protect our personal data when browsing the web?
We also invite you to watch the new video tutorial made by the Data Protection Authority. It is part of an information campaign which also includes the informative sheet presented on this page and a list of frequently asked questions (FAQ) on the topic “Information and consent for the use of cookies”.
- How to disable or delete cookies from browser settings?
Consent to the installation of cookies can also be expressed through the settings of the browser used for browsing.
Please note that once cookies are disabled, the website https://alkoortourism.com/ may not work properly and you may not be able to access your Client Area or other applications on the site.
If you want more information on managing cookies via the settings of major browsers, consult the following links:
TYPES OF COOKIES USED ON THIS SITE
In compliance with the aforementioned regulations on the site
https://alkoortourism.com/ the user can:
- accept the installation of all cookies by clicking on “Accept all”;
- customize their preferences by selecting “Manage” and give consent to the installation of some cookies and not others;
- refuse the installation of all cookies (except technical ones) by clicking on “Only necessary”
With this cookie policy, supplementing its Privacy policy,
Kel 12 Tour Operator S.r.l. - Corso Venezia, 36 - 20121 Milano - P.IVA 07809320968 – Italy intends to provide users of this site with instructions on how to refuse, modify or give consent to the cookies used.
WHO WE ARE AND HOW TO CONTACT US Kel 12 Tour Operator S.r.l. - Corso Venezia, 36 - 20121 Milano - P.IVA 07809320968 – Italy DATA PROTECTION OFFICER: The Data Controller has appointed the Data Protection Officer (DPO), who can be contacted at the Data Controller’s headquarters or at the email address dpo@Kel12.com.
TYPES OF COOKIES USED ON THIS SITE:
TECHNICAL COOKIES
Technical cookies are essential for the functioning of the site and the provision of the services offered therein. Among these are also analytical cookies that monitor the use of the site by users for optimization purposes and allow KEL12, through anonymous and statistical analyses on the use of the site, to improve its operation. Examples of currently used technical cookies include:
- PHPSESSID: session cookie used to keep the user session active on the site.
- ALKOOR_cookieConsentData (localStorage): saves the preferences expressed regarding the use of cookies.
ANALYTICAL COOKIES (Google Analytics GA4)
In compliance with the provisions of the Privacy Authority with measure
Doc-Web 9782874, Kel 12 Tour Operator S.r.l. has chosen to use the Google Analytics 4 (GA4) platform, which neither collects nor sends personal data to the USA, including the user’s IP address. Cookies used for statistical and analytical purposes include:
FIRST-PARTY PROFILING COOKIES
These cookies are installed and managed directly by Kel 12 Tour Operator S.r.l.. Profiling cookies may be used to personalize our communications based on your interests and to offer you messages aligned with your preferences: if you do not accept this type of cookie, even with marketing consent, you may still receive the same number of marketing messages but they will not be personalized. The installation of these cookies requires your consent, which you can modify at any time through the “Manage your preferences” feature.
FIRST-PARTY MARKETING COOKIES
These cookies are installed and managed directly by Kel 12 Tour Operator S.r.l. Marketing cookies help us improve the effectiveness of our messages and personalize commercial information based on your preferences expressed during your browsing. The installation of these cookies requires your consent, which you can modify at any time through the “Manage your preferences” feature.
THIRD-PARTY MARKETING COOKIES
This website also installs cookies managed by third-party companies different from Kel 12 Tour Operator S.r.l., which act as independent Data Controllers. The installation of these cookies requires your consent, which you can modify at any time through the “Manage your preferences” feature or by accessing the following links to their respective policies.
Below is a detailed list of the third-party cookies we use and their related links.
In any case, beyond the protections provided, you also have other options to browse without cookies.
Block third-party cookies: Third-party cookies are generally not essential for browsing, so you can refuse them by default through specific functions in your browser.
Enable the Do Not Track option
The Do Not Track option is present in most modern browsers. Websites designed to respect this option, when enabled, should automatically stop collecting some of your browsing data. However, as mentioned, not all websites are set up to respect this option (it is discretionary).
Enable “private browsing” mode
With this feature, you can browse without leaving traces of your browsing data in the browser. Websites will not remember you, the pages you visit will not be stored in the history, and new cookies will be deleted. However, private browsing does not guarantee anonymity on the Internet, because it only prevents storing browsing data in the browser, while your browsing data will still be available to website operators and internet service providers.
Delete cookies directly
There are specific functions to do this in all browsers. Remember that new cookies are downloaded each time you connect to the Internet, so the deletion operation should be performed periodically. Some browsers offer automated systems for periodic cookie deletion.
DATA SUBJECT RIGHTS
You are also informed that you may exercise the rights provided by the relevant EU2016/679 legislation (articles 15 and following) by sending the appropriate form (downloadable from the Data Protection Authority’s website) duly completed, to the Data Controller through the following methods:
- by e-mail to the following address: privacy@kel12.com;
- by sending a request to the DPO c/o Kel 12 Tour Operator Srl, Corso Venezia, 36 - 20121 Milano or to the email address: dpo@kel12.com;
- by postal service to: Kel 12 Tour Operator S.r.l. - Corso Venezia, 36 - 20121 Milano - P.IVA 07809320968 – Italy.
Always pursuant to EU Regulation 2016/679, you have the right both to lodge a formal complaint with the Data Protection Authority (art. 77) following the procedures indicated on the Authority’s website, and to bring judicial proceedings (art. 79).