Privacy & Disclaimer

Information on the Processing of Personal Data
Pursuant to Articles 13 and 14 of EU Regulation 2016/679

Methods for managing the website https://alkoortourism.com/ with reference to the processing of personal data of data subjects (users) who consult it and those who interact with the web services accessible electronically from the address https://alkoortourism.com/, corresponding to the site's homepage.
This short-form notice is provided exclusively for the website https://alkoortourism.com/ and not for other websites that may be accessed by the user through internal links.
By registering on this site, data relating to identified or identifiable individuals may be processed.

DATA CONTROLLER

This website privacy notice is provided pursuant to Article 13 of EU Regulation 679/2016 (hereinafter referred to as “GDPR”) on the protection of natural persons with regard to the processing of personal data.
The data controller is Kel 12 Tour Operator S.r.l. – Corso Venezia, 36 – 20121 Milan – VAT No. 07809320968 – Italy

Data Protection Officer
A DPO has been duly appointed, whose contact details are:

  • DPO at Kel 12 Tour Operator S.r.l. – Corso Venezia, 36 – 20121 Milan – VAT No. 07809320968
  • via email at dpo@kel12.com

PURPOSES OF THE DATA PROCESSING

Your data will be processed lawfully, fairly, and transparently, ensuring that it is accurate, adequate, relevant, and limited to what is necessary for the purposes pursued, which specifically:

  1. Ensure proper support for specific requests and information addressed to the Data Controller in relation to pre- and post-sale activities, including the execution of contractual and administrative-accounting tasks;
  2. Provide promotional content through the sending of newsletters and/or targeted marketing activities to communicate information and/or commercial offers via email and/or SMS if you choose to provide your phone number, or in case you have given consent for the processing of your data for direct marketing purposes;
  3. Enable the receipt of targeted offers through profiling based on preferences expressed during navigation.

LEGAL BASIS FOR DATA PROCESSING

Please note that providing your personal data is necessary for the purposes indicated in points 1 and 2, as the processing is required for the execution of contractual and/or legal obligations. For the purpose indicated in point 3, explicit consent is required; if you refuse, the Data Controller will not be able to provide the related services, and your name will not be included in our marketing and/or profiling activities, and it will not be possible to offer you personalized promotional offers.

DISCLOSURE OF PERSONAL DATA

The personal data provided are NOT subject to commercial activities such as sale or rental and will be processed lawfully, fairly, and transparently in respect of your privacy. The data are processed directly and exclusively by authorized personnel. Data collected for the specified purposes are not disclosed and/or disseminated to third parties in any way, except for compliance with legal obligations or orders from public authorities authorized to request them, as well as for the protection of rights in judicial proceedings. If necessary or required by law or Authority measures, in relation to particular requested services, personal data may be disclosed to delegated third parties and/or subsidiaries and/or affiliates of Kel12 Srl, which, as independent data controllers, perform functions strictly connected and instrumental to the provision of such services.

RETENTION OF PERSONAL DATA

Your personal data will be retained only for the time necessary for the purposes for which they were collected, respecting the minimization principle referred to in Article 5, paragraph 1, letter c) of the GDPR. For processing based on consent as the legal basis, the data will be retained until the consent is revoked and in any case no longer than 5 years, after which you will be asked to renew the explicit consent. We specify that consent for the purpose indicated in point 3 may be revoked at any time without prejudice to the lawfulness of processing carried out before the revocation.

DATA SUBJECTS’ RIGHTS

Pursuant to Regulation (EU) 2016/679, you have the right to request from the Data Controller access to your personal data (Art. 15), rectification (Art. 16), or erasure (Art. 17) of the same, restriction of processing concerning you (Art. 18), or to object to their processing (Art. 21), as well as the right to data portability (Art. 20). You are also informed that you may exercise the rights mentioned above by contacting the Data Controller by filling out the form downloadable from the website of the Data Protection Authority https://www.garanteprivacy.it/home/modulistica-e-servizi-online, duly completed, through the following methods:

  • by email at privacy@kel12.com;
  • by sending a request to the DPO c/o Kel 12 Tour Operator Srl, Corso Venezia, 36 - 20121 Milan or by email at: dpo@kel12.com;
  • by postal service to: Kel 12 Tour Operator S.r.l. - Corso Venezia, 36 - 20121 Milan -
    P.IVA 07809320968 – Italy

COMPLAINT

Also pursuant to Regulation (EU) 2016/679, you have the right both to lodge a formal complaint with the Supervisory Authority (Art. 77) according to the procedures indicated on the Authority’s website at: https://www.garanteprivacy.it/home/modulistica-e-servizi-online, and to bring a judicial remedy (Art. 79).

Please be informed that you can always review the full information notice regarding the processing of personal data below.

Dear visitor, in compliance with Regulation (EU) 2016/679 “on the protection of natural persons with regard to the processing of personal data and on the free movement of such data” (hereinafter the Regulation), we wish to inform you regarding the processing of your personal data, which, respecting your fundamental rights and freedoms, with particular regard to confidentiality and protection of your personal data, will be processed during your navigation on the website https://alkoortourism.com/ (hereinafter SITE).
Please read this extended Privacy Policy carefully as it contains important information about the methods that Kel 12 Tour Operator S.r.l. adopts to protect your personal data.
The data controller is the Data Controller is Kel 12 Tour Operator S.r.l. - Corso Venezia, 36 - 20121 Milano - VAT No. 07809320968 - Italy

DATA PROTECTION OFFICER:
The DPO has been duly appointed and their contact details are:
DPO c/o Kel 12 Tour Operator S.r.l. - Corso Venezia, 36 - 20121 Milano - VAT No. 07809320968 dpo@kel12.com

WHAT DATA WE COLLECT:
The personal data collected are:

Browsing data
The IT systems and applications underlying the correct functioning of the Site may, during their normal operation, acquire some Personal Data through normal navigation protocols. The transmission of this data is implicit in the IT functioning of communication protocols and may, through processing and association with data held by third parties, allow identification of users. Usually, the collection of this information is not aimed at identifying specific individuals but is necessary for the proper functioning of the Site itself. This category of data includes IP addresses or domain names of the computers used by users connecting to the Site, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the server's response (success, error, etc.), and other parameters relating to the user's operating system and IT environment. These data are used solely to obtain anonymous statistical information on the use of the Site and to check its correct functioning, to identify anomalies and/or abuses, and are deleted immediately after processing. The data may be used by competent authorities to ascertain liability in the event of alleged computer crimes against the site.

Data voluntarily provided by the data subject
In addition to the browsing data specified in the previous paragraph, on the website https://alkoortourism.com/ the user is free to provide personal data included in any request forms present on the website (e.g., to activate newsletters, contact requests, etc.). Failure to provide them could make it impossible to deliver the service. In these cases, only the information necessary for the requested service will be required (please see the specific information notices in detail).

PURPOSE OF THE PROCESSING:
Your data will be processed lawfully, fairly and transparently, ensuring that they are accurate and adequate, relevant, and limited to what is necessary with respect to the purposes pursued which, in particular, consist of:

  1. allowing navigation of the Site, access to all other services made available there by the Data Controller, including the management of the Site’s security;
  2. responding to specific assistance requests and information addressed to the Data Controller regarding consultancy related to pre- and post-sale activities through registration in the relevant forms such as the contact us section;
  3. fulfilling any obligations provided by applicable laws, regulations, or EU legislation, and satisfying requests from authorities;
  4. sending, through our newsletters and/or targeted marketing activities, information and/or commercial offers by email and/or phone if you choose to provide your phone number;
  5. offering personalized promotions based on the specific requests made;


LEGAL BASIS:
The legal basis for processing for the purposes under points 1 and 2 is the execution of pre-contractual measures adopted at the request of the data subject (art. 6(1)(b) of the Regulation) as the processing is necessary for the provision of the Service; For the purpose under point 3, it is the fulfillment of obligations provided by applicable laws, regulations or EU legislation, and/or to satisfy requests from authorities; For the purposes under points 4 and 5, the legal basis is explicit consent.

PROVISION OF PERSONAL DATA:
Please note that providing personal data is not mandatory for the purposes under points 1, 2, and 3; however, if the data are not provided by the user, the Data Controller will be unable to activate the services offered by the Site (purposes 1, 2, and 3) and will not be able to respond to your requests. For the purposes under points 4 and 5, it is necessary to provide explicit consent; in case of refusal, your details will not be included in our marketing activities, and it will not be possible to offer you personalized promotional offers.

RETENTION OF PERSONAL DATA
Your personal data will be retained only for the time necessary for the purposes for which they were collected, respecting the minimization principle referred to in Article 5, paragraph 1, letter c) of the GDPR. For processing based on explicit consent as a legal basis, data will be kept until the withdrawal of that consent and, in any case, no longer than 5 years after which you will be asked to renew explicit consent. Please note that consent for the purposes at points 4 and 5 can be revoked at any time without prejudice to the lawfulness of processing carried out prior to the revocation.

SCOPE OF DATA CIRCULATION AND LOCATION – Communication to Third Parties.
Please note that your personal data may be disclosed to:


DATA SUBJECT'S RIGHTS
You have the right to request the Data Controller at any time to withdraw consent (art. 7) if previously given, and access to your personal data (art. 15), rectification (art. 16) or erasure (art. 17) of such data, restriction of processing concerning you (art. 18) or to object to their processing (art. 21), as well as the right to data portability (art. 20).
We also inform you that you can exercise the rights referred to in the previous paragraph by sending the Data Controller the appropriate form (downloadable from the website of the Italian Data Protection Authority) duly completed, through the following methods:

Also pursuant to Regulation (EU) 2016/679, you have the right to lodge a formal complaint with the supervisory authority (art. 77) following the procedures indicated on the Authority’s website, as well as to bring a judicial remedy (art. 79).

Legal Notice

“In compliance with the provisions of Article 1, paragraphs 125 to 129 of Law No. 124 of August 4, 2017, and subsequent amendments and additions, we inform you that the list of public subsidies received by the company can be verified on the website of the National Registry of State Aid - https://www.rna.gov.it/RegistroNazionaleTrasparenza/faces/pages/TrasparenzaAiuto.jspx”